Repair Estimate
Purchase a shipping diagnostic kit for only $19.99! Your shipping kit includes 2-way shipping and the diagnostic fee.
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After we receive your iPod or iPhone, we will:
1. Diagnose the problem
2. Email you the cost of the repair
3. Apply the $19.99 towards the cost of the repair after your approval
4. Return your Refreshed iPod or iPhone to you!
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Once the diagnostic shipping kit is purchased, we will send you the kit. Follow the instructions included in the box, which include registering your device online, packaging the unit in the shipping kit with the enclosed shipping label, and ship it to Encore. We will then diagnose the problem with the unit and email you with the repair costs. If you approve it, we will repair your device, charge you for the repair fee less the $19.99 already paid, and return it to you. If you decline the repairs, we will return your ipod as we received it.
